General Travel FAQs
If you’re new or looking for answers to your questions, this guide will help you learn more about our services and their features.
What kind of facilities and features are there?
How can I cancel my booking?
How can I cancel my booking?
Cancelling your booking is based on the property cancellation policy. Sign in using your Booking.com account or confirmation number and Pin, choose the booking you want to cancel, and follow the provided steps. You can also contact the property for more details.
What are the check-in and check-out times?
What are the check-in and check-out times?
Check-in and check-out times vary by property. You can find this information on your booking confirmation or by logging in to your account. If you need to request different times, contact the property directly.
What kind of facilities and features are there?
How do I request an early check-in?
How do I request an early check-in?
Early check-in is subject to availability and property policy. After signing in to your account, select your booking to check if early check-in is an option. Alternatively, you can contact the property directly to make the request.
How do I update my payment details?
How do I update my payment details?
Updating your payment details can be done by signing in to your account, selecting the relevant booking, and checking the payment section. Alternatively, you can contact the property if you face any issues.
What kind of facilities and features are there?
How do I add special requests to my booking?
How do I add special requests to my booking?
Special requests can be added by signing in to your account, selecting your booking, and filling out the special requests section. For any additional requirements, contact the property directly.